Privacy Policy

Effective Date: August 01, 2025

1. Introduction

Welcome to Sirah Jewels ("we", "our", "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website ‘www.sirahjewel.com’, in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable laws in India.

2. Information We Collect

We may collect and process the following categories of personal data:

● Personal Identification Information: Name, email address, phone number, billing and shipping addresses.

● Payment Information: Credit/debit card details, UPI ID, and other payment-related information.

● Technical Data: IP address, browser type, operating system, and browsing behavior on our website.

● Usage Data: Information about how you use our website, products, and services.

● Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Information

We collect data through:

● Direct Interactions: When you fill out forms, make purchases, or correspond with us.

● Automated Technologies: Cookies and other tracking technologies that collect technical data about your equipment and browsing actions.

● Third Parties: Such as analytics providers and payment gateways.

4. Use of Your Information

We use your personal data to:

● Process and fulfill your orders.

● Manage your account and provide customer support.

● Send you updates, promotional materials, and other information.

● Improve our website, products, and services.

● Comply with legal obligations.

5. Sharing Your Information

We may share your information with:

● Service Providers: Third parties who perform services on our behalf, such as payment processing and shipping.

● Legal Obligations: When required by law or to protect our rights.

● Business Transfers: In the event of a merger, acquisition, or sale of assets. We ensure that these third parties respect the security of your personal data and treat it in accordance with the law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

8. Your Rights

Under the DPDP Act, you have the right to:

● Access your personal data.

● Correct inaccuracies in your personal data.

● Withdraw consent at any time

● Request deletion of your personal data.

● Lodge a complaint with the Data Protection Board of India.

To exercise these rights, please contact us at info@sirahjewel.com.

9. Cookies

Our website uses cookies to enhance user experience. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.

10. Third-Party LinksOur website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Children's Privacy

We do not knowingly collect personal data from children under the age of 18. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: info@sirahjewel.com

This Privacy Policy is designed to comply with the Digital Personal Data Protection Act, 2023, ensuring transparency and accountability in our data processing activities. For more information on the DPDP Act, you can refer to the official documentation provided by the Government of India.